FACTS & FREQUENTLY ASKED QUESTIONS

HOW DO YOU CREATE STITCH FREE TOURS?

We use state of the art digital cameras with a wide-angle lens for still shots and a 360-degree one-shot lens, to achieve the finest, stitch free results for our panoramas.

Sample Page Screen Shot

HOW DOES THE BUILDING PROCESS WORK AND WHAT DO I HAVE TO DO?

After out VTF Team takes the photos of the property, we create the panoramas and put thumbnails (preliminary shots) of them and the stills onto a sample selection page. See the inset screen shot to your left. We will email you a link. You simply choose the ones that you would like to make up your tour and email us back the selection.

Remember, the quicker you get the selection back to us, the faster we can get your tour up and running.

WHAT HAPPENS AFTER I SELECT MY PICTURES?

We take the pictures and add them to your custom-designed skin. We upload the tour and send you the link to put on your website. The tour is now "LIVE."

WHAT IF I WANT TO CHANGE MY SELECTIONS AFTER THE TOUR IS UP?

After your tour is uploaded and live on the Internet, you have 2 business days to review your tour and decide whether to change your selected panoramas or photographs, at a discounted rate of $5 each. After that, you will incur a $10 change charge for each still photograph and $25 for each panorama changed out.

CAN I ADD TO THE TOUR LATER?

Yes, we keep the “sample” page so you may choose more pictures to add later. Additional panoramas are $25, additional stills are $10 each. If you would like to see the sample page again please contact Kelsie for more information.

WHAT IS A SKIN AND WHAT DOES A CUSTOM-DESIGNED SKIN MEAN TO ME?

A skin is the background image and components that house and make your tour work. Below are examples of skins we have built for clients. We create them to mirror the company’s website with the same color scheme, logos and design style.

In your skin design package, we also provide you with a non-branded skin to upload to your MLS server.

Branded

Non-Branded

WHY IS A CUSTOM-DESIGNED SKIN IMPORTANT?

It is important that people surfing your website know that the tour is part of your site. We strive to keep the look as unified and user friendly as possible.

HOW DO I ADD THE TOUR TO MY SITE?

We will send you the link for your tour and we include simple step-by-step instructions that tells how to add the tour to your listing database. We are also available for technical support to answer any questions.

WHERE IS THE TOUR STORED?

We host the tour for you free of charge. This simply means all the files are stored on our website and you link to the tour page.

WHY DO YOU HOST THE TOUR AND NOT US?

There are several reasons why we host your tour......

1. It does not require us to have access to your site or passwords, therefore it is quicker for us to get the tour online and "live."
2. The tour files would take up storage space on your website so by us hosting them, it leaves you more room for other files.
3. As the administrators of our site, we are able to troubleshoot any technical problem that may occur.

DO YOUR TOURS LOAD SLOWLY ON DIAL-UP INTERNET CONNECTIONS?

The speed of the load is dependent upon the speed of the Internet connection. We optimize the size of the photographs to ensure the quickest download possible, while keeping the quality of the photographs in tact, creating a true to life tour.

Check out our sample tour!

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Site Built and Maintained by Kelsie Aman
2006